Care and Support Directory 2017/18

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Cheshire West and Chester Care and Support Directory 2017/18

The Care Act 2014 requires local authorities to provide high quality, readily accessible information to its citizens who have social care needs.
An electronic Local Offer information and advice website is now in place complemented by a hard copy Care and Support Directory.

The directory is produced in conjunction with Care Choices at no cost to the Council. This enables 4,000 copies to be printed and circulated each year, including updates and new information.
The directory is available through the Adult Social Care Gateway team and via key access points such as all GP surgeries, Council offices and libraries.

The directory has been designed to be as informative and readable as possible.
It covers the aspects of adult social care which are most effective in helping people to find the right care, in the right place, at the right time. Included is information which helps people to:

  • Find support for carers
  • Know what to do where abuse or neglect is suspected
  • Live safely in their own homes
  • Remain as independent as possible for as long as possible
  • Identify their care needs
  • Understand about paying for care and support
  • Choose the right accommodation

The directory has an up-to-date list of services and other contacts with a particularly useful checklist of what to look for in choosing a care home. All of the information will be updated from edition to edition.

There is a web-based version of the directory available on the West Cheshire Local Offer website at

To access the full website visit:

For a hard copy of the Directory, please contact Lucy Smith by emailing: or telephone: 01244 973205.

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