National Highways and Transport public consultation

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National Highways and Transport public consultation

What is the National Highways and Transport public consultation?
The National Highways and Transport (NHT) public consultation will ask local people for their views on the Council's highways and transport services — from the condition of road and footpaths to the quality of cycling facilities.

Cheshire West and Chester Council (CWaC) is one of 112 local authorities to sign up to a standardised survey that will ask members of the public exactly the same questions whether they live in Cornwall, Cumbria or Cheshire West and Chester.

How many residents will receive the questionnaire?
The questionnaire will be sent to a minimum random sample of at least 3300 residents from 19 June, followed by a reminder, with local and national results to be published in mid-October 2017.
Since the survey is based on a sample, residents will be urged to take part via the press and social media.

Residents who receive the questionnaire can complete the survey online if they prefer, a short URL link will be printed on the front of the questionnaire and they will need to enter a code before completing the questionnaire.

What will the results tell us?
The responses will help to gauge performance and to make improvements where necessary, to help deliver the best services for residents.
It gives the public an opportunity to say which services they think the Council should prioritise, and improve.

There are clear benefits to conducting a public survey in this way.
As well as providing excellent value for money, it also enables everyone involved to identify areas of best practice and spot national, regional and local trends.

The Residents Survey, a postal survey recently sent to 16,000 households across the borough, is currently being analysed by the Research and Intelligence team.
The survey asked residents for their views on road conditions, traffic congestion, pavement conditions and cycle paths.

Once available, these results, together with the findings from the NHT survey, will provide a valuable understanding of residents' satisfaction with highways and transport in Cheshire West and Chester.

We would ask anyone receiving a survey to respond.

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